Oregon Bids > Bid Detail

Description Call Center RFP

Agency: State Government of Oregon
Level of Government: State & Local
Category:
  • R - Professional, Administrative and Management Support Services
Opps ID: NBD14273992595202699
Posted Date: Apr 17, 2023
Due Date: May 12, 2023
Solicitation No: Bid Solicitation # S-X24000-00006583

Bid Solicitation: S-X24000-00006583
Responses Due in 24 Days, 23 Hours, 31 Minutes
Header Information
Bid Number:
S-X24000-00006583
Description:
Call Center RFP
Bid Opening Date:
05/12/2023 05:00:00 PM
Purchaser:
Gloria Kincade
Organization:
NW Senior & Disability Services
Department:
X2400002 - Contracting
Location:
X2400 - Contracting
Fiscal Year:
23
Type Code: Allow Electronic Quote:
Yes

Alternate Id:

Required Date:
05/12/2023

Available Date
:
04/17/2023 02:14:15 PM
Info Contact: Bid Type:
OPEN
Informal Bid Flag:
Yes

Purchase Method:
Open Market
Pre Bid Conference:
Please email all question to devrey.hachenberg@nwsds.org . All questions due by April 27, 2023. There will be no pre-bid conference.
Bulletin Desc:
NWSDS is seeking to contact up 5000 individuals receiving services in Marion, Polk, Yamhill, Tillamook, and Clatsop counties to provide a scripted pitch that includes information on preventing telemarketing fraud. NWSDS is in search of a call center that is
skilled in speaking to consumers that are 65 years of age and older and/or have a physical disability and excels in customer satisfaction.

Ship-to Address:
Gloria Kincade
3410 Cherry Ave NE
Salem, OR 97303
US
Email: gloria.kincade@nwsds.org
Phone: (503)304-3482
Bill-to Address:
Gloria Kincade
3410 Cherry Ave NE
Salem, OR 97303
US
Email: gloria.kincade@nwsds.org
Phone: (503)304-3482
Print Format:
Bid Print New

File Attachments:
RFP for Call Center Scam Prevention Campaign

Form Attachments:
Required Quote Attachments

Discipline Type:

Personal Services

Procurement Method:

Intermediate Procurement
Item Information

Item # 1:

(

915

-
20

)



NWSDS is seeking proposals for a call center to contact consumers served by NWSDS in Marion, Polk, Yamhill, Tillamook, and Clatsop counties and provide information on how to prevent scams and fraud.

NIGP Code:
915-20
Call Center Services

Qty Unit Cost UOM Total Discount Amt. Tax Rate Tax Amount Total Cost

0.1




EA - Each














Manufacturer:

Brand:

Model:

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Ship-to Address:

Carl Gomoll
3410 Cherry Ave NE
Salem, OR 97303
Phone: (503)304-3483

Bill-to Address:

Carl Gomoll
3410 Cherry Ave NE
Salem, OR 97303
Phone: (503)304-3483


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